The most efficient way to contact us is through your resident portal. Each time you enter a conversation through the portal everyone on the Prime Realty Property Management team can see the conversation. This allows anyone to work with you should someone be out of the office.
Happy Tenant Satisfaction Guarantee
- Maintenance Guarantee- All calls answered or called back by the next business day. We offer a 24 hour Maintenance Hotline will always reach someone from our office
- Tenants all get their own Website Login
- 24/7 web access to place a maintenance service request online.
- Review your payment register and history.
- Pay your rent via ACH bank payment, monthly auto bank draft payments
- Knowledgeable and courteous staff always in the office to handle your needs.
Our Staff has over 30 years of combined service in the property management industry.
- Prompt attention to any tenant concerns or issues with a team that has a vast experience in the property management business and know that the customer satisfaction is our goal at PRPM.